Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with JoyNook.

We are committed to delivering your order quickly and safely.

Order Processing

Orders are typically processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times:

Metro Cities: 3–5 Business Days
Other Cities & Towns: 4–7 Business Days
Remote Areas: 5–10 Business Days

Please note that delivery times are estimates and may vary depending on location, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

🚚 Free Shipping Across India

No additional shipping charges will be applied unless specifically mentioned during promotional campaigns.

Order Tracking

Once your order is shipped, you will receive tracking details via SMS, email, or WhatsApp (where applicable).

You can use the tracking information to monitor your shipment's progress.

Cash on Delivery (COD)

Cash on Delivery is available across most serviceable pin codes in India.

Please ensure someone is available to receive the order and make the payment at the time of delivery.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

JoyNook shall not be responsible for delays or delivery failures resulting from incorrect or incomplete addresses provided by the customer.

Damaged or Missing Packages

If you receive a damaged package or if your order is missing, please contact us within 48 hours of delivery.

Please include:

Order Number
Photos of the package/product
Description of the issue

Contact Us

For shipping-related questions, please contact:

📧 Email: pihuenterprises1604@gmail.com

We will be happy to assist you.